Privacy Policy

Overview

RockEx Limited s.r.o., operating under the name criptiwave.net ("CriptiWave," "we," "our," or "us"), is committed to safeguarding your privacy. This Privacy Policy details how we collect, use, share, and protect your personal information when you interact with our website (criptiwave.net) and utilize our services (collectively, the "Services").

Data Collection

Personal Information
  • Account Setup: When creating an account, we gather your name, email address, phone number, and other contact details.
  • Identity Verification: We collect documents and data such as selfies, identification documents, proof of address, and proof of funds for verification purposes.
  • Transaction Details: Information regarding transactions you perform, including amounts, dates, and recipient details.
Technical Information
  • Usage Logs: We record data such as IP addresses, browser types, access times, and pages viewed.
  • Cookies and Similar Technologies: We employ cookies and other technologies to monitor user interactions with our Site and retain specific information.

Usage of Information

Service Provision
  • To create and manage your account.
  • To process transactions and offer customer support.
Legal Compliance
  • To conduct KYC and AML checks.
  • To adhere to legal, regulatory, and contractual obligations.
Service Enhancement
  • To analyze user interaction with the Site.
  • To develop and improve features and services.

Data Sharing

Service Providers

We may share your data with third-party providers who assist us in providing our services, such as identity verification, payment processing, and analytics.

Legal Requirements

We may disclose your information if required by law, regulation, or legal request.

Business Transactions

In the case of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or destruction. However, please be aware that no method of internet transmission or electronic storage is completely secure.

Your Rights

You are entitled to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at support@criptiwave.net.

Policy Updates

We may modify this Privacy Policy periodically. We encourage you to review this Policy regularly for any updates.

Contact Information

For any questions or concerns regarding this Privacy Policy, please reach out to us at support@criptiwave.net.